Customer Support

Shipping information

At K9 Top Coat, customer support and service are our highest priorities – right behind the number one goal of having the best quality dog apparel on the planet. We use UPS or the US Postal Service for shipping your order and can usually fill orders within 12 hours and can ship the same or next business day. We do offer next day and second-day service via UPS. Orders must be received by 12 noon Pacific time to be filled the same day. Orders with personalized (monogrammed) items may delay shipping up to 6 business days.

International Shipping

K9 Top Coat is happy to ship your order outside the United States. Or, please refer to our list of retailers that carry our garments in Europe and Canada. International shipments are typically shipped out within 2 business days but may be delayed up to 5 business days.

International shipping options include United Parcel Service Express and Expedited (more expensive–but trackable), or the US Postal Services Global Express or Priority Mail (less expensive–but a bit slower and not trackable).

If you have any additional questions, please feel free to email us and we would be happy to assist you with an order.

Thanks very much.

K9 Top Coat