Frequently Asked Questions

Our Arctic Fleece and Weatherproof Bodysuits are very similar in design and fit. Both are made from breathable, four-way stretch Polartec^® Power Stretch^® material with a smooth exterior and soft microfleece interior that wicks away moisture.

The primary difference is that our Weatherproof Bodysuit is water-repellant, and our Arctic Fleece Bodysuit is not.

While our warm and comfortable Arctic Fleece Bodysuit isn't water-repellant, it's wonderful for light rain, heavy fog, damp snow, etc.

Yes - all of our bodysuits have a non-travel zipper that allows you to leave the suit open as needed. The "non-travel” zipper won't move from the position where it was stopped, even when your pup is running and playing.

There's a protective piece of material along the stomach of the suit that provides a barrier between the suit and your dog's fur, skin, etc. If the zipper is stopped before the end of the suit, this piece of material can be tucked into the suit or cut off.

When washing your dog’s suit, it is best to use a small amount of gentle laundry soap. You can wash the suit in the washing machine (gentle setting is recommended) or hand wash. The suit can be dried in the dryer on a low heat or you can lay it out to dry.

The likelihood of matting is extremely low. During the past 20+ years, a very low percentage (less than 1% overall) of dogs have experienced matting while wearing our suits. 

We highly recommend that if you have a dog whose fur/hair could possibly mat, slowly build up the length of time that your dog wears the bodysuit and check periodically to see if there is any indication of mats.

After tens of thousands of dogs using our suits, we've concluded that when matting does happen, it's most often caused by static electricity. Spraying the inside of the suit with a static guard spray may reduce the likelihood of matting.

If matting does occur within 30 days of you receiving your order, please reach out to us and we'll issue you a full refund upon receipt of the suit.

Since dogs can vary greatly in breed, size and leg length, we designed the legs of our suits so they can be easily altered/customized to meet your individual dog’s needs.

We intentionally left the legs of our bodysuits un-hemmed. The high-quality material we use will not fray, roll or unravel when cut, so you can measure for the perfect leg length for your dog and cut any excess material off.

Over the years, we discovered that it's best to have customization done locally where you can communicate directly with the alterations person and your dog is available to make sure that the changes are accurate and meet your dog’s needs.

If the legs of your bodysuit are too long, you can measure for the ideal leg length and cut any excess material off. Our suit's legs are designed so they won't run or fray when cut and the special seam will not unravel.

If you believe the leg length might be too short, please add a note to your order at checkout requesting extra material. This material can be taken to a local seamstress in your area to extend the leg length.

Because every dog is unique, their response to having a full bodysuit put on them can vary. A common response is that the dog 'freezes' or stays in place. This doesn't mean they're uncomfortable or feel restrained.

Once you shift their thoughts to something other than the suit (via treats, playtime, a ride in the car, a walk, etc.) they usually forget they have the suit on!

Keep in mind, emotionally-sensitive dogs may take more time to adjust and respond to the new sensation of the light full-body compression of our suit.

We offer a Lifetime Warranty on all our dog apparel. This covers manufacturing defects in workmanship (such as zipper malfunction, seams unraveling, etc). If you encounter a manufacturing defect during the lifetime of your suit, we will replace the suit at no cost to you.

Our manufacturer’s warranty does not cover tears, rips or snags to the fabric as these are not considered defects in materials or workmanship.

If any damage to the suit occurs due to normal or extended wear, accidents, etc, we can offer advice and tips to help extend the life of the suit.

The Spandex material we use for our year-round bodysuits (Supra, Supra Plus and Full Cover) is of very high quality, but it's not indestructible. In order for us to fit pups in form-fitting bodysuits we need to use a highly stretchable and breathable material to allow the bodysuits to conform to a wide range of shapes and sizes. The more a fabric stretches and breathes, the less durable it is. Thus, we ride a fine line between comfort, safety and durability in all of our bodysuits. 

If your suit does get a hole/tear, it will not grow any bigger in size over time. However, if you'd like to repair the hole/tear, we offer a Patch Kit that includes matching iron-on patches free of charge.

The Patch Kit comes with instructions on how to adhere the patches on the inside of the suit so they're not visible. Or you can cut the patch into a fun shape (like a heart or dog bone) and cover the hole from the outside of the suit. 

Please contact us via email to request your free patch kit or include it in your order notes at checkout.

NOTE: The iron-on patches will not adhere to the special material we use to make our Supra Plus and Full Cover Bodysuits.